ISO 9001:2008 Certified Company
A Commitment to Quality & Service
At the Zedex quality is a tangible commodity valued throughout the organization, and frequently praised by our customers. We earned the International Standardization Organization’s certification (ISO 9001:2008) demonstrating our dedication to continuous improvement and superior performance in all aspects of our business.
We systematically monitors its quality through customer feedback, individual self-assessment, regular management reviews, and an annual quality assessment. We constantly hone our processes, maintaining our commitment to the ongoing improvement of operations and services.
As a high quality service provider, we considers that a large part of its success results first in its unique ability to always:
- Minimize the level of service failures and always protect the interests of its clients
- Look for the best price/value option
- Deal effectively with unexpected circumstances and requests
- Adopt a “yes we can do it” attitude
- Look for industry best practices and apply them
- Be proactive and monitor each shipment constantly
- Provide transparent, continuous and accurate information
